
Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Platinum Maintenance customers.
- Provides reliable support to resolve all your technical issues
- Features Parts Replacement service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
- Service Main Type:
- Exchange
- Service Duration:
- 3 Year
- Service Location:
- On-site
- Service Name:
- Platinum Maintenance
- Product Type:
- Service
- Provided Support:
- Parts Replacement,Phone Support,Email Support,Live Support,New Releases Update,Software Upgrade
- Manufacturer:
- Arcserve
- Manufacturer Website Address:
- http://www.arcserve.com
- Service Description:
- 24x7