
4-hour Onsite (4OS)
Provides 4-hour response for onsite parts and labor from the time Brocade has determined a replacement is required and confirmed dispatch with the customer. 4OS is subject to customer providing Brocade with accurate information regarding the description of the repair problem, the part number, the serial number, and the return address. 4OS is offered in most major metropolitan areas worldwide and is available 24/7. For more details on what is covered by onsite parts replacement, visit the Technical Assistance Center Frequently Asked Questions.
- Protects your investment and adds value with increased reliability
- Parts Replacement service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
- Service Characteristic:
- Parts & Labor
- Service Name:
- Essential Support - Extended Service
- Service Main Type:
- Maintenance
- Service Location:
- On-site
- Manufacturer:
- Broadcom Corporation
- Manufacturer Website Address:
- https://www.broadcom.com
- Product Type:
- Service
- Product Supported:
Brocade:
- BR-G610-24-16G-1
- BR-G610-8-0
- Provided Support:
- Parts Replacement,Phone Support,Web Support,New Releases Update,Repair,Firmware Updates,TAC Live Support,Hardware Support,Replacement
- Service Response Time:
- 4 Hour - Parts & Labor
- Service Duration:
- 1 Year
- Service Description:
- 24x7x4 Hour