
Brocade Essential Direct Support - Extended Service - 1 Year - Service
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Brocade
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4-hour Onsite (4OS)
Provides 4-hour response for onsite parts and labor from the time Brocade has determined a replacement is required and confirmed dispatch with the customer. 4OS is subject to customer providing Brocade with accurate information regarding the description of the repair problem, the part number, the serial number, and the return address. 4OS is offered in most major metropolitan areas worldwide and is available 24/7. For more details on what is covered by onsite parts replacement, visit the Technical Assistance Center Frequently Asked Questions.
Brocade: