Fortinet FortiCare 24x7 Bundle - Extended Service (Renewal) - 5 Year - Service

Fortinet FortiCare 24x7 Bundle - Extended Service (Renewal) - 5 Year - Service

Fortinet
SKU:
6926614

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Description

FortiCare Services Overview

At Fortinet, we put a lot of care into making sure our customers are satisfied with our products and support. Our FortiCare support offerings are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.

Support and Advanced Services

With FortiCare Services, you can rest assured that your Fortinet security infrastructure is performing at its absolute best and protecting your critical assets and data. FortiCare Services includes both Support Services and Advanced Services.

FortiCare Support Services

FortiCare Support Services give you global support on a per-product basis. By subscribing to these services, you'll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.

All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Parts Replacement service included to resolve your problems
  • Service depot offers fast, reliable and cost-effective response
Additional Information
Service Duration:
5 Year
Service Main Type:
Exchange
Service Location:
Service Depot
Product Type:
Service
Service Sub Type:
Physical,Electronic
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Provided Support:
Parts Replacement,Phone Support,Product Info Support,Email Support,Web Knowledge Base Access,Web Support,New Releases Update,Virus Definitions Update,Intrusion Definition Update,URL Database Update,Email Database Update
Service Response Time:
Next Business Day - Replacement
Service Name:
FortiCare 24x7 Bundle - Extended Service (Renewal)
Service Description:
24x7xNext Business Day