Fortinet FortiCare Advanced Bundle plus AV & FortiWeb - Extended Service (Renewal) - 3 Year - Service

Fortinet FortiCare Advanced Bundle plus AV & FortiWeb - Extended Service (Renewal) - 3 Year - Service

Fortinet
SKU:
7151921

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Description

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

  • Provides reliable support to resolve all your technical issues
  • Features Phone Support service that helps you handle any mishaps
Additional Information
Service Main Type:
Exchange
Service Duration:
3 Year
Product Supported:
Fortinet FortiWeb 1000F
Service Name:
FortiCare Advanced Bundle plus AV & FortiWeb - Extended Service (Renewal)
Service Location:
Service Depot
Product Type:
Service
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Service Description:
24x7x1 Hour
Provided Support:
Phone Support,New Releases Update,Email Support,Web Support,Web Knowledge Base Access,Replacement
Service Response Time:
1 Hour - Advance Hardware Replacement