Fortinet FortiCare Comprehensive Support - Extended Service - 5 Year - Service

Fortinet FortiCare Comprehensive Support - Extended Service - 5 Year - Service

Fortinet
SKU:
7362059

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Description

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

  • Provides reliable support to resolve all your technical issues
  • Features Email Support service that helps you handle any mishaps
Additional Information
Service Duration:
5 Year
Service Characteristic:
Parts
Service Main Type:
Exchange
Service Name:
FortiCare Comprehensive Support - Extended Service
Service Response Time:
Next Business Day - Advance Parts Replacement
Service Location:
Service Depot
Product Type:
Service
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Provided Support:
Email Support,New Releases Update,Parts Replacement,Phone Support,Web Knowledge Base Access,Web Support
Service Description:
24x7