Fortinet FortiCare Elite - Extended Service (Renewal/Upgrade) - 5 Year - Service

Fortinet FortiCare Elite - Extended Service (Renewal/Upgrade) - 5 Year - Service

Fortinet
SKU:
7379012

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Description

FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Firmware Updates service included to resolve your problems
  • Service depot offers fast, reliable and cost-effective response
Additional Information
Service Duration:
5 Year
Service Main Type:
Exchange
Upgrade from:
FortiCare Premium
Service Response Time:
4 Hour - Advance Hardware Replacement
Service Location:
Service Depot
Product Type:
Service
Product Supported:
Fortinet FortiGate 901G
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Provided Support:
Firmware Updates,New Releases Update,Phone Support,Replacement,Return Merchandise Agreement (RMA),Web Knowledge Base Access,Web Support
Service Name:
FortiCare Elite - Extended Service (Renewal/Upgrade)