Fortinet FortiCare plus FortiCare Best Practice - Renewal - 3 Year - Service

Fortinet FortiCare plus FortiCare Best Practice - Renewal - 3 Year - Service

Fortinet
SKU:
6879349

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Description

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

  • Provides reliable support to resolve all your technical issues
  • New Releases Update service included to resolve your problems
Additional Information
Service Duration:
3 Year
Provided Support:
New Releases Update,Web Knowledge Base Access,Phone Support,Web Support
Product Type:
Service
Manufacturer:
Fortinet, Inc
Service Name:
FortiCare plus FortiCare Best Practice - Renewal
Manufacturer Website Address:
http://www.fortinet.com
Service Main Type:
Technical
Product Supported:

Fortinet FortiSOAR Multi Tenant Edition - Regional SOC Instance

  • Installation Type: Locally installed
    • Service Description:
    24x7