Fortinet FortiCare Premium RMA Engineer - Extended Service (Renewal) - 3 Year - Service

Fortinet FortiCare Premium RMA Engineer - Extended Service (Renewal) - 3 Year - Service

Fortinet
SKU:
7381983

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Description

FortiCare Premiumis targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

  • Gives you complete peace of mind and confidence in your results
  • Web Knowledge Base Access service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts
Additional Information
Service Characteristic:
Parts & Labor
Service Main Type:
Exchange
Service Duration:
3 Year
Service Location:
On-site
Product Type:
Service
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Provided Support:
Web Knowledge Base Access,Return Merchandise Agreement (RMA),Phone Support,Email Support,Web Support,New Releases Update,Parts Replacement,Repair,Firmware Updates,Asset Management
Service Response Time:
4 Hour - RMA
Service Name:
FortiCare Premium RMA Engineer - Extended Service (Renewal)
Service Description:
24x7x4 Hour