Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 3 Year - Service

Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 3 Year - Service

Fortinet
SKU:
7382577

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Description

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Email Support service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues
Additional Information
Service Characteristic:
Parts & Labor
Service Main Type:
Maintenance
Service Duration:
3 Year
Service Location:
On-site
Product Type:
Service
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Service Name:
FortiCare Premium RMA - Extended Service (Renewal)
Service Response Time:
4 Hour - Parts and Labor
Provided Support:
Email Support,Firmware Updates,New Releases Update,Parts Replacement,Phone Support,Repair,Return Merchandise Agreement (RMA),Web Knowledge Base Access,Web Support
Service Description:
24x7x4 Hour