Fortinet FortiCare Premium with NDR and ANN engine updates & baseline - Extended Service (Renewal) - 1 Year - Service

Fortinet FortiCare Premium with NDR and ANN engine updates & baseline - Extended Service (Renewal) - 1 Year - Service

Fortinet
SKU:
7381174

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Description

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Email Support service included to resolve your problems
Additional Information
Service Main Type:
Exchange
Service Location:
Service Depot
Product Type:
Service
Manufacturer:
Fortinet, Inc
Manufacturer Website Address:
http://www.fortinet.com
Service Response Time:
Next Business Day - Advance Hardware Replacement
Provided Support:
Email Support,Firmware Updates,Intrusion Definition Update,Malware Definitions Update,New Releases Update,Phone Support,Replacement,Virus Definitions Update,Web Filter Update,Web Knowledge Base Access
Service Name:
FortiCare Premium with NDR and ANN engine updates & baseline - Extended Service (Renewal)
Service Duration:
1 Year