HP Care Pack Active Care Hardware Support - Extended Warranty - 5 Year - Warranty

HP Care Pack Active Care Hardware Support - Extended Warranty - 5 Year - Warranty

HP
SKU:
6668994

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Description

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Additional Information
Service Characteristic:
Parts & Labor
Service Duration:
5 Year
Service Main Type:
Maintenance
Product Type:
Warranty
Service Location:
On-site
Manufacturer:
HP Inc.
Manufacturer Website Address:
http://www.hp.com
Service Name:
Care Pack Active Care Hardware Support - Extended Warranty
Product Supported:

HP:

  • ProDesk/ ProOne 4xx G7+ Series 1/1/1 wty
  • ProDesk/ ProOne 4xx Series 1/1/1 wty
Service Response Time:
Next Business Day - Parts & Labor
Provided Support:
Phone Support,Repair,Parts Replacement,Remote Technical Support
Service Description:
9x5xNext Business Day