HPE Foundation Care Call-To-Repair - Extended Warranty - 1 Year - Warranty

HPE Foundation Care Call-To-Repair - Extended Warranty - 1 Year - Warranty

HPE
SKU:
6370406

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Description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
  • Offers extensive protection against the unexpected repair/replacement costs
  • Features Parts Replacement service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
Additional Information
Service Characteristic:
Parts & Labor
Service Main Type:
Maintenance
Product Type:
Warranty
Service Location:
On-site
Service Description:
24x7x6 Hour
Service Sub Type:
Physical,Electronic
Service Response Time:
6 Hour - Parts and Labor (distance from customer site - 80 km)
Manufacturer Website Address:
http://www.hpe.com
Provided Support:
Parts Replacement,Repair,Phone Support,Remote Diagnosis,Web Knowledge Base Access,New Releases Update
Service Name:
Foundation Care Call-To-Repair - Extended Warranty
Service Duration:
1 Year
Manufacturer:
Hewlett Packard Enterprise