HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service

HPE
SKU:
7441335
$1,611.02
$1,826.00
(You save $214.98 )
(No reviews yet)
Current Stock:
Adding to cart… The item has been added
Description

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

  • Features Defective Media Retention service that helps you handle any mishaps
  • Get valuable support at your doorstep without traveling one bit
Additional Information
Service Characteristic:
Parts & Labor
Service Main Type:
Maintenance
Provided Support:
Defective Media Retention,Knowledge Base Access,New Releases Update,Parts Replacement,Phone Support,Remote Diagnosis,Repair,Visual Remote Guidance,Web Support
Service Location:
On-site
Service Response Time:
Next Business Day - Parts and Labor
Product Type:
Service
Service Name:
Pointnext Tech Care Basic with Defective Media Retention - Extended Service
Product Supported:
HPE P65393-291, P65393-421, P65393-AA1, P65393-B21, P65394-291, P65394-421, P65394-AA1, P65394-B21, P65395-291, P65395-421, P65395-B21, P65396-291, P65396-421, P65396-B21
Service Duration:
4 Year
Manufacturer Website Address:
http://www.hpe.com
Service Description:
9x5xNext Business Day
Manufacturer:
Hewlett Packard Enterprise