HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service
HPE
$22,828.54
$25,875.00
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HPE
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
- Protects your investment and adds value with increased reliability
- Features Comprehensive Defective Material Retention service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Service Characteristic:
- Parts & Labor
- Service Main Type:
- Maintenance
- Service Duration:
- 3 Year
- Service Location:
- On-site
- Product Supported:
- HPE SN3700M
- Service Description:
- 24x7x6 Hour
- Product Type:
- Service
- Manufacturer Website Address:
- http://www.hpe.com
- Service Response Time:
- 6 Hour - Repair
- Provided Support:
- Comprehensive Defective Material Retention,Knowledge Base Access,New Releases Update,Outage Management,Parts Replacement,Phone Support,Remote Diagnosis,Repair,Visual Remote Guidance,Web Support
- Service Name:
- Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended Service
- Manufacturer:
- Hewlett Packard Enterprise
