HPE Proactive Care Call-To-Repair - 4 Year - Warranty

HPE
SKU:
6178843

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Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

  • Offers extensive protection against the unexpected repair/replacement costs
  • Phone Support service included to resolve your problems
  • On-site support helps you limit any downtime to the absolute minimum
Service Main Type:
Maintenance
Product Type:
Warranty
Service Location:
On-site
Service Response Time:
6 Hour - Call to repair
Service Description:
24x7x6 Hour
Service Sub Type:
Electronic,Physical
Service Duration:
4 Year
Manufacturer Website Address:
http://www.hpe.com
Service Characteristic:
Labor
Service Name:
Proactive Care Call-To-Repair
Provided Support:
Phone Support,Repair,Technical Account Manager
Manufacturer:
Hewlett Packard Enterprise