
HPE Proactive Care - Extended Warranty - 3 Year - Warranty
HPEOverview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Protects from breakdown after the manufacturer's warranty expires
- Remote Diagnosis service included to resolve your problems
- Service Characteristic:
- Parts & Labor
- Service Main Type:
- Maintenance
- Service Duration:
- 3 Year
- Product Type:
- Warranty
- Service Location:
- On-site
- Service Sub Type:
- Physical,Electronic
- Provided Support:
- Remote Diagnosis,Phone Support,New Releases Update,Parts Replacement,Repair,Web Knowledge Base Access,Web Support,Technical Account Manager
- Service Name:
- Proactive Care - Extended Warranty
- Manufacturer Website Address:
- http://www.hpe.com
- Service Response Time:
- 4 Hour - Parts & Labor
- Service Description:
- 24x7x4 Hour
- Manufacturer:
- Hewlett Packard Enterprise