HPE Tech Care Basic - Extended Service - 3 Year - Warranty

HPE Tech Care Basic - Extended Service - 3 Year - Warranty

HPE
SKU:
8169491

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Description
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
  • Offers extensive protection against the unexpected repair/replacement costs
  • Knowledge Base Access service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts
Additional Information
Service Characteristic:
Parts & Labor
Service Main Type:
Maintenance
Service Duration:
3 Year
Product Type:
Warranty
Service Location:
On-site
Service Response Time:
Next Business Day - Parts and Labor
Service Name:
Tech Care Basic - Extended Service
Product Supported:
HPE DL320 Gen11 Smart Choice Service
Manufacturer Website Address:
http://www.hpe.com
Provided Support:
Knowledge Base Access,New Releases Update,Parts Replacement,Phone Support,Remote Diagnosis,Repair,Visual Remote Guidance,Web Support
Service Description:
9x5xNext Business Day
Manufacturer:
Hewlett Packard Enterprise