
Lenovo On-Site + Accidental Damage Protection + Premier Support - Extended Service - 2 Year - Service
LenovoLenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.
- Provides reliable support to resolve all your technical issues
- Features Accidental Damage Protection service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
- Service Characteristic:
- Parts & Labor
- Service Main Type:
- Maintenance
- Service Duration:
- 2 Year
- Service Location:
- On-site
- Provided Support:
- Accidental Damage Protection,Phone Support,Parts Replacement,Repair
- Manufacturer Website Address:
- http://www.lenovo.com
- Manufacturer:
- Lenovo Group Limited
- Service Response Time:
- Next Business Day - Parts and Labor
- Product Type:
- Service
- Service Sub Type:
- Physical,Electronic
- Service Name:
- On-Site + Accidental Damage Protection + Premier Support - Extended Service
- Product Supported:
- Lenovo Thinkpad Notebooks:
- 13 20GJ, 20GK, 20J1, 20J2
- L440 20AS, 20AT
- L450 20DS, 20DT
- L460 20FU, 20FV, 20JU
- L470 20J4, 20J5, 20JU, 20JV
- L540 20AU, 20AV
- L560 20F1, 20F2
- L570