
Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- Service Duration:
- 5 Year
- Service Characteristic:
- Parts
- Service Main Type:
- Exchange
- Manufacturer Website Address:
- http://www.paloaltonetworks.com
- Manufacturer:
- Palo Alto Networks
- Service Response Time:
- Next Business Day - Advance Parts Replacement
- Provided Support:
- Phone Support,New Releases Update,Parts Replacement,Web Knowledge Base Access,Email Support
- Service Location:
- Service Depot
- Product Type:
- Service
- Service Name:
- Platinum Support - Extended Service
- Service Description:
- 24x7xNext Business Day