
Poly ImmersiveCare Service - Extended Service - 1 Year - Service
PolyThe best fit for companies with deployed Poly immersive telepresence solutions regionally or in select locations. Get 24x7, consistent, expert support for your installations to maximize uptime and usage, gaining a faster return on your investment
24x7 help for your Poly ITP solution
With a region-specifc telephone number you'll access 24x7 support for your Poly immersive telepresence solution - assisting with diagnosing, configuring, and troubleshooting the Poly products covered by this service.
Get up and running in no time
Poly provides advance hardware replacement for any failed hardware component covered by this service with freight charges covered by Poly for next business day delivery, before you return the faulty one.
Onsite authorized technician
The onsite dispatch of a Poly authorized technician with next business day response is scheduled based on the expected replacement part delivery time. Poly's technician will coordinate troubleshooting and testing to resolve the problem.
- Gives you complete peace of mind and confidence in your results
- Parts Replacement service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
- Service Characteristic:
- Parts & Labor
- Service Main Type:
- Maintenance
- Service Location:
- On-site
- Provided Support:
- Parts Replacement,Repair
- Manufacturer:
- HP Inc.
- Manufacturer Website Address:
- http://www.hp.com
- Product Type:
- Service
- Service Name:
- ImmersiveCare Service - Extended Service
- Product Supported:
Poly RP Immersive Studio Flex Media Wall Only
- Service Response Time:
- 4 Hour - Parts and Labor
- Service Duration:
- 1 Year