SonicWall E-Class Support - Extended Service - 1 Year - Service

SonicWall E-Class Support - Extended Service - 1 Year - Service

SonicWall
SKU:
6893599
|
UPC:
758479084495

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Description

Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

  • Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
  • Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Phone Support service that helps you handle any mishaps
Additional Information
Service Main Type:
Exchange
Product Type:
Service
Provided Support:
Phone Support,Email Support,Web Knowledge Base Access,Software Update,Firmware Updates,Software Upgrade,Firmware Upgrade,Parts Replacement
Service Name:
E-Class Support - Extended Service
Manufacturer:
SonicWall Inc.
Manufacturer Website Address:
http://www.sonicwall.com
Service Duration:
1 Year
Service Sub Type:
Electronic and Physical
Service Description:
24x7