SonicWall Gold Support - 1 Year - Service

SonicWall Gold Support - 1 Year - Service

SonicWall
SKU:
6891471
|
UPC:
758479042785

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Description

Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment

  • Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
  • Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - for access to Dell SonicWALL's electronic support tools
  • Protects your investment and adds value with increased reliability
  • Features Phone Support service that helps you handle any mishaps
Additional Information
Service Main Type:
Exchange
Product Type:
Service
Manufacturer:
SonicWall Inc.
Manufacturer Website Address:
http://www.sonicwall.com
Product Supported:
SonicWALL NSA 6600 Network Security Appliance
Service Name:
Gold Support
Provided Support:
Phone Support,Email Support,Web Support,Software Update,Software Upgrade,Firmware Updates,Firmware Upgrade,Replacement
Service Duration:
1 Year
Service Sub Type:
Electronic and Physical
Service Description:
24x7