SonicWall Gold Support - 5 Year - Service

SonicWall Gold Support - 5 Year - Service

SonicWall
SKU:
6891531
|
UPC:
758479042884

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Description

Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment

  • Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
  • Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - for access to Dell SonicWALL's electronic support tools
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Software Update service that helps you handle any mishaps
Additional Information
Service Duration:
5 Year
Service Main Type:
Exchange
Product Type:
Service
Manufacturer:
SonicWall Inc.
Manufacturer Website Address:
http://www.sonicwall.com
Provided Support:
Software Update,Software Upgrade,Firmware Upgrade,Firmware Updates,Replacement,Phone Support,Web Support,Email Support
Service Name:
Gold Support
Service Sub Type:
Electronic and Physical
Service Description:
24x7