Upgrade from 3Y Mail-in Service to 5Y ProSupport

Upgrade from 3Y Mail-in Service to 5Y ProSupport

Dell
SKU:
8285134

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Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

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  • Provides reliable support to resolve all your technical issues
  • Features Phone Support service that helps you handle any mishaps
  • On-site support helps you limit any downtime to the absolute minimum
Additional Information
Service Duration:
5 Year
Service Location:
On-site
Product Type:
Service
Service Main Type:
Technical
Upgrade from:
3 Years Mail-in Service
Provided Support:
Phone Support,Remote Diagnosis
Service Response Time:
Next Business Day - Phone Support
Manufacturer Website Address:
http://www1.ca.dell.com
Manufacturer:
Dell Technologies
Service Name:
ProSupport - Upgrade
Service Description:
24x7xNext Business Day